The Care Certificate – Communication


The course aims to give you the knowledge to understand all elements related to the importance of communication within the health and social care sector. Communication is an essential part of a relationship and helps to build trusting relationships.

Upon completion you will receive a certificate awarded by Study Academy, endorsed by Birmingham City University. 


SKU: Comm Category:


In this course you will learn about:

  • The different methods of communication
  • How to meet the communication and language needs, wishes and preferences of individuals
  • The barriers to communication
  • The principles and practices relating to confidentiality
  • Use of appropriate verbal and non-verbal communication
  • Supporting the use of appropriate communication aids/technologies

These units are mapped on the Qualification and Credit Framework (QCF) relating to health and social care qualifications, meaning learners can use the standards they have completed as recognised prior learning. This is a part-time eLearning course.



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