Upgraded Booking Terms
Illness or Injury - for you and those in your immediate household
You would need to provide:
Doctor’s note or Medical Certificate (MED 3) confirming:
- The details of the illness or injury
- The date it first occurred
- That it prevents you from attending the course
- Proof of relationship if the person is not you
Death of an immediate family member
Up to 35 days prior to the date of the course
You would need to provide:
- Death certificate
- Proof of relationship
The upgraded booking terms fee is non-refundable.
Please note this is not an insurance policy and we cannot offer a free transfer for any other reasons than those stated above.
We will endeavour to transfer you on to the practical training days of your choice, subject to availability.
You will not be able to transfer from online to face-to-face practical training days.
Please check the Terms and Conditions, which you automatically accept when you select our Upgraded Booking Terms.
